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1st Day trip with Go Pro Hero 11

Writer's picture: Sandy MantovaSandy Mantova

Updated: Jun 23, 2023


Even though I am categorised as a "baby boomer' I do love technology. When I have recorded videos of my trips in the past, I have always used my iPhone or in early days travelling in Europe I also used a small digital camera. In the last few years, I became hooked on YouTube, and I decided, as a hobby, instead of keeping my trips and experiences to myself why not share them with the world! So, with my iPhone and my MacBook Pro Computer, I taught myself how to make and edit videos for YouTube! Never too late to learn something new! Right?


Many YouTubers that I was following were using expensive cameras and gear to make their vlogs, but there are some that make great vlogs, with limited equipment; an iPhone, GoPro, Computer and themselves. Now that sounds more like what I could afford. I already had 3 out if 4things... When my next tax return came in... I treated myself for the 4th item... a Go Pro!

I was so excited when it arrived! This technology will better my video content! However, those emotions were soon shattered when I realised that when you buy a GoPro, they do not come with instructions!!!! I had no idea how to use it! You need technology to find out how to use technology? Thank goodness for YouTube 😂! Initially my son came around and he had a play with the basics which was helpful. Luckily there are hundreds of YouTube Videos on How to Use a GoPro! I watched a few about how to set it up and how to use the Volta which I had also purchased.


So, we had a break between viruses, flareups and there was a break in the weather, so I decided that Kahra and myself would go on a day trip to try out the new GoPro and test it against the reliable iPhone.


Criteria for day trip?

  • Somewhere I have never been to before

  • Within 3 hours of home

  • Needed to have 'Points of Interest'

  • Pet friendly

I initially looked around the South East Queensland Coast, most places I had been to before.


So, I then looked interstate at New South Wales. Located on the Tweed Coast was a small coastal town of Fingal Head, and it fitted all four aspects of the criteria.


Distance: 174km

Hours: Approximately 2 hours

Points of Interest: Fingal Head Lighthouse and Fingal Head Giants Causeway

Pet Friendly: Pet friendly beaches, parks, and points of interest.

Plus, there was also the Tweed River and a 'Pet friendly' Caravan Park.



So, we packed an esky and an overnight bag (just in case we found an amazing spot and wanted to stay), I made sure all the electronics were charged and off we went.


While sitting in the car I attached the GoPro to the dashboard mat because I couldn't find a spot to attach it to the dash. While driving down the Warrego, it was too unstable, so I stopped and used a different clip and attached it to the pulled down visor. I put the clip on the bottom of the visor and the only way to attach the Go Pro was upside down. I believed this would be ok because the GoPro had horizon stability. Attaching the GoPro to the visor seemed to work and I could switch it on and off remotely using the Volta as a remote.

# Mistake 1 - not testing the camera


I attempted to film snippets of the journey. It worked twice then I lost he Bluetooth connection between the GoPro and the Volta.

# Mistake 2 - not checking the Bluetooth connection


We had a long tedious drive in the notorious Gold Coast highway traffic. but as soon as I could, I pulled over safely and reconnected the GoPro and Volta. I then filmed entering the area, driving alongside the Tweed River, I drove up past the caravan park (which was packed), we drove up to all the points of interest, filming our journey. We found a nice spot next to the river and we stopped for lunch. I unclipped the GoPro from the Visor and reattached it to the Volta.

# Mistake 3 - Not checking the footage.


Next to the Tweed

I was very used to filming with my iPhone but having the new toy I wanted to film with both the GoPro and the iPhone to compare the video quality and ease of use. So, while we were at the park I filmed both myself and Kahra. I realised that I had left my selfie stick for the phone at home which made videoing hard. I had the GoPro set to Full Frame, because that looked like the best setting for Travel Vlogs.

# Mistake 4 - not testing the different settings for video or pictures on the Go Pro.


Track to the Lighthouse

After a lovely hour or so at the river. we decided to pack up and head to the beach and Light House. Not having the selfie stick for the iPhone, I decided to film the whole experience of the beach and the walk to the Light house on the GoPro using the Volta.

The car park for the lighthouse was very small and my 4x4 only just fitted in without blocking the road. There was a bit of an initial incline, but after that it was a pleasant walk through a rainforest area. I wasn't really prepared for walking or I just did not think, but I walked in thongs! for someone who has mobility issues... Thongs are a BAD IDEA. The GoPro was easy to handle and use, it was also less noticeable to others on the track while using it and filming was very easy using the Volta. Having the Lanyard, made it easy when I needed to use my left hand as I had a tight grip on Kahra's lead with my right.

We came across the entrance walkway to the Dreamtime Beach; however, the ocean was so rough and I had read that the beach was a very dangerous beach at the best of times because of its unpredictable shifting sands. I decided it was no worth it to put myself and Kahra in danger, so we passed it by. A few metres down the track, we found another unmarked, fenced, short pathway that led down to the head and beach. So off we went. The wind was so strong it was almost pushing us backwards and the sand, mixed with the sea spray was blowing straight in our faces. We strived forward, stood on the top of the sandbank, and took a few photos and retreated back to the safety of the track.


Steps!!!!!

We kept walking even though the both knees were hurting. Then, my worst fear was realised, to keep going and to get to the lighthouse we had to climb lots of steps! Me and steps do not get on, going up or down. It made me realise that there was no disability access to the lighthouse, which is a shame.

Kahra was excellent and seemed to know that I was struggling up the steps. She kept enough tightness in the lead to help me up the steps and then waited for me on every landing. She was such a good girl. By having the GoPro and Volta I was able to keep the filming going which was sort of good 😂. Once at the top the walkway levelled out which was great. The relief was short lived...

Walking along this section of the walkway there was information about the Lighthouse and about the original Lighthouse keeper's cottage, which only the foundations remain. I was so puffed out after walking up the steps I quickly glanced at the information and kept going. I just wanted to get to the lighthouse.


At the top

Once at the top the view was amazing 🤩. We came to an T junction giving you two ways to access viewpoints. Even here you were quite protected from the wind and the force of the wind was quite deceiving. This image taken from one of the video and it shows the distortion in the video due to wrong settings on the GoPro. The image below, the lighthouse was taken with the iPhone. All the images and video taken by the GoPro also had this bendy effect because I had the wrong settings. The lighthouse on the videos looked like every wall was curved!


The Lighthouse

The Lighthouse itself was smaller than I was expecting for such a dangerous section of the coastline. It was literally one room and the light. It would be interesting to see what it looks like at night from the ocean.


From the protection of the inner pathway the view of the ocean from the Head was impressive. There was only one seat at the top on this protected part of the pathway, which was also a shame. I could imagine it would be an excellent spot to watch the migration of the Humpback Whales. The vegetation was roped off for regeneration purposes. What I didn't notice until I was walking back was there was signs saying that there were King Brown snakes in the area. 😫

To get to the head and to follow the circular track around the head to the Lighthouse and there was more steps down. As soon as we started to walk down the steps the wind gusts were so strong, they nearly knocked me off my feet! Again, Kahra was amazing and waited for me to work my way down these steps without being blown over.


Fingal Head & the Giants Causeway

Now, I knew I was a little scared of heights and quite honestly, I never put myself in high places, but when we came down the steps to the head, I was surprisingly very scared. Kahra was so good, she wanted to go further, but, as you will hear on the video, I say stop, stop to her and she stopped. She wanted to say hello to everyone there like she had done all the way along the track, but she stayed still as I think she could sense my fear. My knees went to jelly, and I started to shake so we quickly turned around and headed for the bench.

I really wanted to see the Giants Causeway but I wasn't sure where it was until later when I looked it up, there was no way I was going to go any closer to look over the edge. The wind was so strong, and the ocean was so wild that even walking the track around the head and back up to the lighthouse was dangerous. There were many people old and young doing the lap but they were being blown sideways attempting to do so. From where we were standing, the Giants Causeway or the Fingal Head Causeway was just below us. On a beautiful calm day and if you are not afraid of heights, I truly believe that walking the Fingal Head track would be a very rewarding experience, especially with a drone. The footage would be amazing. A drone is on next year's wish list.


Snakes and bush turkeys

Just to add to my already shattered nervous system, on the way back we noticed all the signs saying to watch out for King Brown Snakes. I hate snakes with a passion and walking with a retriever dog, who likes to retrieve everything, heightened my fear. On our way back, Kahra was very interested in the Bush Turkey’s, and I kept an eye out for all he tell, tell signs and smells of snakes, hoping, like chickens, the Bush Turkey’s presence may keep the snakes away. It was a nice calm and shady walk back once I managed to get down all those steps. mind you both Kahra and I were glad to see the car and grab a cold drink.


Which was better?

So, which was better the GoPro or the iPhone? To tell you the truth, I think if I had the settings on the GoPro correct it would been great, I deleted so much footage because of my stuff up. If I had my selfie stick the iPhone could film the some of the same footage as the GoPro.


Safety: The difference really came when I was walking down the stairs and needed one hand to hold onto Kahra and the other one to hold onto the rail. I was able to let the GoPro hang from the lanyard around my wrist and being so strong, when it banged against the rail it was fine, whereas the iPhone may not have been. Also, when we were in the sea spray, it was safer to use the GoPro than the iPhone because the GoPro is sealed and waterproof. When walking the GoPro is smaller and less noticeable to the public than an iPhone on a selfie stick. Because the Volta is quite heavy, even though the GoPro is smaller, the weight was about the same as carrying the phone on the stick.


Car: No brainer here. Definitely the GoPro when mounted and the settings are correct. Inconspicuous. I did not have to take my hands off the wheel to operate and my phone can be locked away and still get great footage.


File sharing: Anything on the iPhone can easily be transferred to the Mac vis air drop. Anything on the GoPro needs to be downloaded via the App and then transferred to photos before being able to share with the Mac. The files themselves from the GoPro are larger than the files on the iPhone, but that could be because of the settings I had it on.


In conclusion

I once heard someone say on YouTube, A GoPro is a GoPro and it should be used for what it was designed for, Action. With the setting correct I feel that when walking or travelling the GoPro is the safer option than using your iPhone because it is less likely to get damaged or lost whereas we store so much on our phones these days it would be a disaster if anything happened to the phone. For me I found that when stationary and I was talking in my vlog, I found the iPhone was better, especially if I remembered the selfie stick/ tripod. As an older overweight person, the iPhone was kinder than the GoPro.


Thank you

Kahra and myself would like to thank you for reading my blog right to the end. It is really appreciated. This blog was different to others as I am trying to make my blogs and YouTube videos more in front of the camera instead of behind. I hope you liked it. I am busily editing a YouTube video of our day trip to Fingal Head.

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This blog is intended as an information guide only and it is not a comprehensive list of places. Any opinions given are not meant to upset or insult anyone. Information given is correct at the time of publishing but may change at any time. Travel Adventures Australia or the author in no way accepts responsibility and/or liability for the facilities, actions and services of individual operators mentioned in this blog. In no way does Travel Adventures Australia or the Author endorse any specific venue.


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Neither We, nor any third parties, provide any guarantees or warranties regarding the accuracy, completeness, performance, reliability, timeliness, quality, merchantability, safety, legality or suitability for a particular purpose of the Items. e. To the maximum extent permitted by law, We hereby expressly exclude all warranties, guarantees, representations or terms (whether express or implied) except for those expressly set out in these Terms. f. To the maximum extent permitted by law, We hereby expressly exclude any liability in relation to the accuracy, completeness, performance, reliability, timeliness, quality, merchantability, safety, legality or suitability for a particular purpose of the Items. g. To the maximum extent permitted by law, We hereby expressly exclude any liability in relation to loss of data, interruption to Your business or any damages which are incidental to or arise from such loss of data or interruption to business. h. To the maximum extent permitted by law, We will not be liable for any damage, loss, cost or expense including legal costs and expenses, whether direct or indirect, incurred by You in connection with Your use of the Items. i. for Goods and/or Services sold by third parties via the Product or via Third Party Links (hereinafter "Third Party Goods and Services"): I. You acknowledge and agree that We have no control over those Third Party Goods and Services and that You purchase such Third Party Goods and Services at Your own risk. II. You acknowledge and agree that We assume no liability and provide no warranties or guarantees regarding the accuracy, completeness, performance, reliability, timeliness, quality, merchantability, safety, legality or suitability for a particular purpose of Third Party Goods and Services. III. For any claim You may have against the third party provider of the Third Party Goods and Services (such as the manufacturer or vendor) You agree to pursue that claim directly with that third party provider of the Third Party Goods and Services and not with Us. IV. To the maximum extent permitted by law, You hereby release Us from any claim related to Third Party Goods and Services including any and all warranty and product liability claims. 7. DELIVERY a. We may arrange delivery of Physical Goods by courier or by Australia Post. We process deliveries promptly upon receipt of full payment. b. Delivery of physical Goods within Australia may take: two (2) to fourteen (14) business days c. Delivery of physical Goods outside of Australia may take: thirty (30) to sixty (60) business days d. Any digital Goods are delivered immediately. You acknowledge and accept that there are inherent risks with downloading any digital Goods. Please contact Us using the details at the end of these Terms if You experience technical problems regarding delivery of digital Goods. e. We take no responsibility for Goods that are lost or damaged during delivery. f. We may choose in Our sole discretion whether or not to replace Goods which are lost or damaged during delivery. g. Any disputes regarding physical Goods which are lost or damaged during delivery should be directly taken up with the relevant courier company or with Australia Post as applicable. 8. RETURNS/REFUNDS/REPAIRS a. We handle returns, refunds and repairs in accordance with Our obligations under the Australian Consumer Law. b. If You are seeking a return, refund or repair, You may contact Us using the details at the end of these Terms. In order for your request to be handled promptly, please provide full details about Your valid reason for return, refund or repair. 9. INDEMNITY You hereby indemnify Us (which, for the sake of clarity, also includes any of Our employees, affiliates, agents or other representatives) and You agree to defend Us and to hold Us harmless in relation to any and all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) which may arise from or relate to Your use or misuse of the Items. You agree that We may select Our own legal representation and may participate in Our own legal proceedings if We choose. 10. TERMINATION a. We may immediately terminate these Terms at any time, with or without cause. b. We specifically reserve the right to terminate these Terms if You breach these Terms in any way. c. These Terms terminate automatically if we cease to operate the Product for any reason. d. If You have registered for an account with Us, You may terminate these Terms at any time by contacting Us and requesting termination. e. At the termination of these Terms, any provisions which would by their nature be expected to survive termination shall remain in full force and effect, including but not limited to Our exclusions of liability as outlined in the "Exclusions of Liability" clause. 11. ACCEPTABLE USE a. You agree not to use the Product or the Items for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Product or the Items in any way that could damage the Product, the Items, or Our general business. b. You further agree not to use the Product or the Items: I. to harass, abuse, or threaten any other person or to otherwise violate any other person's legal rights; II. to violate any intellectual property rights of Us or of any third party; III. to upload or otherwise disseminate any computer viruses or other software that may damage the property of another; IV. to commit any kind of fraud; V. to engage in or create any unlawful gambling, sweepstakes or pyramid schemes; VI. to publish or distribute any obscene or defamatory material; VII. to publish or distribute any material that incites violence, hatred or discrimination towards any person, group or community; VIII. to unlawfully gather information about others. c. Unauthorised use by You of the Items may be a criminal offence and may give rise to a claim for damages. 12. VARIATION OF TERMS a. You hereby acknowledge and agree that these Terms may be varied or amended from time to time in Our sole discretion. If You continue to use the Product following any such variation or amendment You will be deemed to have confirmed and agreed to the new Terms as varied or amended. b. You agree to routinely monitor these Terms and to refer to the Effective Date posted at the top of these Terms in order to monitor any modifications or variations. You further agree to clear Your cache when doing so in order to avoid accessing a prior version of these Terms. c. In the event that You fail to monitor any modifications to or variations of these Terms, You agree that such failure shall be considered an affirmative waiver of Your right to review the modified or varied Terms. 13. THIRD PARTY LINKS a. You hereby acknowledge that We may from time to time include links or references to other websites, other content or other materials (hereinafter "Third Party Links"), none of which are controlled by Us. b. You hereby acknowledge that these Third Party Links are provided for Your information only and that We do not make any representations, warranties or guarantees as to the accuracy, completeness, performance, reliability, timeliness, quality or suitability for a particular purpose of these Third Party Links. We do not endorse, approve or support these Third Party Links. You use the Third Party Links at Your own risk. 14. AFFILIATE MARKETING AND ADVERTISING a. Through the Product and other Items, We may engage in affiliate marketing whereby We receive a commission on or a percentage of proceeds of sales of Third Party Goods and Services that occur through Our Product and other Items. b. Through the Product and other Items, We may accept advertising and sponsorships from commercial businesses whereby third parties pay us to advertise on the Product or through Our other Items, or we may receive other forms of advertising compensation. 15. CHANGES TO PRODUCT a. You acknowledge and agree that We may, in Our sole discretion, vary, alter, amend, change or update the Content, Materials or the Product at any time. b. You acknowledge, agree and accept that the Product may be unavailable from time to time (whether it is unavailable due to maintenance or for any other reason). c. You acknowledge, agree and accept that We take no responsibility for, and to the maximum extent permitted by law we shall not be liable in any way for the Items being temporarily unavailable, whether due to reasons within our control or not. 16. INTELLECTUAL PROPERTY a. The Items contain intellectual property that is owned by Us and/or that is licensed to Us. This includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the Product, Content, Materials and Goods as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Items (hereinafter "Company IP"). b. You hereby acknowledge and agree that, as between Us and You, We own all intellectual property rights in the Items and that nothing in these Terms amounts to a transfer of any intellectual property rights from Us to You. c. You hereby acknowledge and agree not to use the Company IP for any unlawful or infringing purpose. d. You hereby acknowledge and agree not to reproduce or distribute the Company IP in any way, including electronically or via registration of any new trademarks, trade names, service marks or Uniform Resource Locators (URLs) without express written permission from Us. e. All of the provisions of this clause in relation to "Intellectual property" shall survive any termination of these Terms. 17. USER REGISTRATION a. You may be asked to register with Us in order to use or access the Items. b. If You register with Us, You may be asked to provide personal details such as Your name and email address, as well as choosing a user name and a password ("Identifying Information"). This Identifying Information will allow You to access the Items. c. You acknowledge that You are responsible for ensuring the accuracy of any Identifying Information You provide as part of the registration process. d. You agree that You will not share your Identifying Information with any third party and if You discover that Your Identifying Information has been compromised, You agree to notify Us immediately in writing. e. You acknowledge that You are responsible for maintaining the safety and security of Your Identifying Information as well as keeping Us informed of any changes to Your Identifying Information. f. You acknowledge that providing false or misleading information, or using the Items to further fraud or unlawful activity is grounds for immediate termination of these Terms. 18. PRIVACY a. Through Your use of the Product or other Items, You may provide Us with some of Your personal information. By using the Product or Items, You authorise Us to use Your information in Australia and any other country where We operate. b. We take Our privacy obligations very seriously. c. Please refer to Our privacy policy for further information about what information We collect, how We use it and store it, and Your rights in relation to it. 19. REVERSE ENGINEERING AND SECURITY You agree not to: a. reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Items; and b. violate the security of the Items through any unauthorised access, circumvention of encryption or other security tools, data mining or interference with any host, user or network. 20. SPAM POLICY You are prohibited from using the Items for the purpose of gathering email addresses and/or personal information from people, companies or other organisations and/or for sending bulk emails or unsolicited emails. 21. GENERAL PROVISIONS a. Australian Consumer Law: You may have certain rights, warranties, guarantees and remedies under the Australian Consumer Law, which is contained in the Competition and Consumer Act 2010 (Cth), and these rights, warranties, guarantees and remedies may not be restricted, modified or excluded by Us. Our liability to you is governed solely by these Terms and the Australian Consumer Law. b. Applicable law: Your use of the Product and the Items is subject to the laws of Queensland, Australia and each party submits to the jurisdiction of the courts of Queensland, Australia. c. Written communication: In relation to any correspondence or notification which is required under these Terms to be provided in writing from one party to the other party: I. such notice is properly given if given to the other party: A. by email to an email address that the other party has nominated, acknowledged or used in connection with the use of the Product or other Items. B. by facsimile to a facsimile address which the other party has nominated, acknowledged or used in connection with the use of the Product or other Items. C. by post to a postal address the other party has nominated, acknowledged or used in connection with the use of the Product or other Items. II. such notice is taken to be received: A. if sent by email, when the email becomes capable of being retrieved by the recipient at the relevant email address. B. if sent by facsimile, at the time shown of correct and complete transmission to the recipient's facsimile number by the sending machine. C. if sent by prepaid post within Australia, five (5) days after the date of posting. D. if sent by prepaid post to or from an address outside Australia, twenty one (21) days after the date of posting. d. No assignment: You must not assign, sub-licence or otherwise deal in any way with your rights under these Terms without Our prior written consent. e. Severability: If any clause or sub-clause of these Terms is held to be invalid or unenforceable, it is to be read down or severed such that the remaining clauses and sub-clauses will be enforced to the maximum extent possible. In such circumstances, the remainder of these Terms shall continue in full force and effect. f. No waiver: In the event that We fail to enforce any provision of these Terms, this shall not constitute a waiver of any future enforcement of that provision or of any other provision. Waiver of any clause or sub-clause of these Terms will not constitute a waiver of any other clause or sub-clause. g. Headings for convenience only: Headings of clauses and sub-clauses under these Terms are for convenience only. Headings shall not affect the meaning of any provision of these Terms. h. Parties must take all reasonable steps: Each party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to these Terms and the events contemplated by them. i. Separate agreements: You may have other legal agreements with Us. Those other legal agreements are separate from and are in addition to these Terms. These Terms do not alter, amend, revise or replace the terms of any other legal agreements You may have with Us. 22. CONTACT US You can contact us about these Terms using the following details: traveladventuresaustralia@gmail.com

REFUND POLICY Travel Adventures Australia This Refund Policy ("Policy") applies to the following purchases: clothing, print goods and handmade items (1) CUSTOMER SATISFACTION IS OUR PRIORITY At Travel Adventures Australia, customer satisfaction is our priority. We offer refunds, repairs and replacements in accordance with the Australian Consumer Law and on the terms set out in this Policy. Any benefits set out in this Policy may apply in addition to consumer's rights under the Australian Consumer Law. Please read this Policy before making a purchase, so that you understand your rights as well as what you can expect from us in the event that you are not happy with your purchase. (2) AUSTRALIAN CONSUMER LAW (a) Under the Australian Consumer Law: Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled: - to cancel your service contract with us; and - to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. (b) We offer refunds, repairs, and replacements in accordance with the Australian Consumer Law. (c) The Australian Consumer Law provides a set of Consumer Guarantees which protect consumers when they buy products and services. (d) If the Australian Consumer Law applies, then we cannot avoid the Consumer Guarantees which it provides. If there is an inconsistency between this Policy and the Australian Consumer Law, the Australian Consumer Law will prevail. (e) Further information about the Australian Consumer Law and these Consumer Guarantees is available from the website of the Australian Competition and Consumer Commission. (f) If a product or service which you purchased from us has a major failure (as defined in the Australian Consumer Law) then you may be entitled to a replacement or refund. You may also be entitled to compensation for any reasonably foreseeable loss or damage resulting from that major failure. (g) If a product or service which you purchased from us has a failure which does not amount to a major failure (as defined in the Australian Consumer Law) then you may still be entitled to have the goods repaired or replaced. (3) CHANGE OF MIND We do not offer any refund if you simply change your mind, or find the same product or service cheaper elsewhere. (4) PRODUCTS DAMAGED DURING DELIVERY In the event that a product which you ordered is damaged during delivery: (a) Please contact us as soon as possible. (b) Any damaged product must be returned in the condition it was in when you received it, together with any packaging and other items which you received with the damaged product. (c) We will organise to repair the damaged product or to collect it and replace it with an equivalent product, or to provide a refund, provided that you contact us within the following time from the date you received the product: 3 days (5) EXCEPTIONS Notwithstanding the other provisions of this Policy, we may refuse to provide a repair, replacement or refund for a product or service you purchased if: (a) You misused the said product in a way which caused the problem. (b) You knew or were made aware of the problem(s) with the product or service before you purchased it. (c) You asked for a service to be done in a certain manner, or you asked for alterations to a product, against our advice, or you were unclear about what you wanted. (d) Any other exceptions apply under the Australian Consumer Law. (6) SHIPPING COSTS FOR RETURNS (a) In the event that a product you purchased fails to meet one or more Consumer Guarantees under the Australian Consumer Law we will bear any costs of shipping the said product (the "Returned Product") back to us, as well as any costs of shipping any replacement product to you. (b) If the Returned Product can easily be posted or returned, then you are responsible for organising for the Returned Product to be returned to us. If the Returned Product is eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law) then we will reimburse you for the reasonable postage, shipping or transportation costs for the Returned Product. (c) If the Returned Product is too large, too heavy, or otherwise too difficult to be removed and returned by you, and is believed to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then we will organise for the postage, shipping, transportation or collection of the Returned Product, at our cost. (d) In the event that we organise and pay for the inspection, postage, shipping, transportation or collection of a Returned Product, and it turns out not to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then you will be required to pay the costs of any inspection, postage, shipping, transportation or collection of the Returned Product. (7) ASSISTANCE FROM MANUFACTURERS (a) In some cases, manufacturers may provide assistance in relation to their products, and they may be able to resolve your issue more quickly. (b) In some cases, manufacturers may provide warranties for their products, which go beyond the Consumer Guarantees under the Australian Consumer Law or any other rights which you may have under this Policy. (c) You are not obliged to contact the manufacturer directly in order to seek a repair, replacement or refund. However, you may do so if you wish. (8) RESPONSE TIME We aim to process any requests for repairs, replacements or refunds within 30 days of having received them. (9) HOW TO RETURN PRODUCTS (a) You may contact us to discuss a return using the details at the end of this Policy. (b) We will pay any refunds in the same form as the original purchase or to the same account or credit card as was used to make the original purchase, unless otherwise determined in our sole discretion. (c) You must provide proof of purchase in order to be eligible for a refund, repair or replacement. (d) You may be required to present a government issued identification document in order to be eligible for a refund, repair or replacement. (10) CONTACT US If you wish to speak to us about this Policy or about any refund, repairs or replacements, you may contact us at: traveladventuresaustralia@gmail.com

Accessibility Statement for Travel Adventures Australia  Website

This is an accessibility statement from Travel Adventures Australia .

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Travel information Website is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

We welcome your feedback on the accessibility of Travel information Website . Please let us know if you encounter accessibility barriers on Travel information Website :

This statement was created on QLD using the W3C Accessibility Statement Generator Tool.

Accessibility Statement for Travel Adventures Australia Website

 

This is an accessibility statement from Travel Adventures Australia .Measures to support accessibilityTravel Adventures Australia takes the following measures to ensure accessibility of Travel Adventures Australia Website:Include accessibility as part of our mission statement.

 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Travel Adventures Australia Website is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

 

Feedback

We welcome your feedback on the accessibility of Travel Adventures Australia

Website.

Please let us know if you encounter accessibility barriers on Travel Adventures Australia

Website:E-mail: traveladventuresaustralia@gmail.com, @traveladventuresaustralia

We try to respond to feedback within 3 days .

 

Formal complaints

Formal complaints please contact via email

Formal approval of this accessibility statement

 

This Accessibility Statement is approved by:Travel Adventures AustraliaSandra MantovaOwnerDateThis statement was created on 26 November 2024 using the W3C Accessibility Statement Generator Tool.

©2022 by Travel Adventures Australia. Proudly created with Wix.com

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